The 4Ps
- The marketing mix is product, price, promotion and place. The four parts must work together: a luxury product needs a high price, upmarket promotion and carefully chosen places to sell.
Product
- Businesses consider design, features, quality, branding (name, logo and image) and a unique selling point.
- The product life cycle has five stages: development, introduction, growth, maturity and decline. Extension strategies keep sales going, such as adding new features, finding new markets, changing the packaging, cutting the price or running new promotions.
Price
- Price skimming sets a high price at launch, as with new technology. Penetration pricing sets a low price to win market share quickly. Competitive pricing matches rivals. Cost-plus pricing adds a percentage to costs. Promotional pricing offers temporary discounts. A loss leader is sold below cost to attract customers who then buy other products.
Promotion and place
- Promotion informs, persuades and reminds customers, through advertising (TV, radio, print, billboards and online), sponsorship, special offers, free samples and trials, branding, social media and influencers.
- Place is how products reach customers: through retailers, wholesalers, selling directly, or online (e-tailers and marketplaces). A distribution channel is the route from producer to customer, such as producer to wholesaler to retailer to customer.
Key terms
- Marketing mix
- The 4Ps: product, price, promotion and place.
- Product life cycle
- The stages a product goes through, from development to decline.
- Extension strategy
- A way of extending a product's life, such as adding new features.
- Brand
- A name, logo or image that makes a product recognisable.
- Price skimming
- Setting a high price when a product is launched.
- Penetration pricing
- Setting a low price to win market share quickly.
- Loss leader
- A product sold below cost to attract customers.
- Promotion
- Communicating with customers to inform, persuade and remind them.
- Distribution channel
- The route a product takes from producer to customer.
- E-tailer
- A retailer that sells online.